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Established February 2011, Employee Pooling, LLC provides specialized business processing solutions to small and mid-sized American companies. Leveraging technology and a global workforce, Employee Pooling offers employers a proven way to streamline business processes and maximize its human resources.

When companies outsource mundane and repetitive daily tasks through Employee Pooling, their highly skilled employees are free to focus on nurturing customer relationships, deepening customer penetration and increasing sales.

With Employee Pooling, small businesses can tap into the same level of outsourced support and expertise enjoyed by large corporations.

Meet Our Executive and Management Teams

Harpreet Singh

Co-Founder & CEO, Member of the Board, Employee Pooling Resources Pvt. Ltd.New Delhi, India

An experienced and skilled manager, Harpreet Singh specializes in customer care, client relationships, and business development. As President of Employee Pooling Resources, he oversees operations of the firm’s business processing centers in New Delhi, India.

Before joining Employee Pooling, Harpreet served as senior executive in inbound processes for Eastbound Tours & Travels, where he maintained relationships with foreign clients doing business in India and learned the art of hospitality. Before that, Harpreet served as a Bank of America Loan Officer for Pioneer Solutions, working with U.S. clients in the selling and refinancing of mortgages for mortgage brokers across the United States. His financial experience also includes a nine-month stint as a Senior Customer Care Representative with Vanguard Info Solutions Ltd., where he was twice recognized as the organization’s highest seller of NAGAM mortgages.

While working with these companies, Harpreet earned invaluable insight into American culture. Harpreet serves as an ideal bridge between the U.S. and India offices of Employee Pooling. He has relished the opportunity to serve as President of Employee Pooling, where his unique experience allowed him to create the ideal pool of employees.

A graduate of Delhi University with a Cyber Security Expert certificate, Harpreet’s interests include cricket and music; he is fluent in Hindi, English, Punjabi, Italian and Spanish.

Tom Gray

Founder, Employee Pooling, LLC, Nashville, Tennessee
Co-Founder, Employee Pooling Resources Pvt Ltd New Delhi, India
Principal Advisor, eNoah iSolutions, Chennai, India

Tom Gray is the founder of Employee Pooling. Before launching Employee Pooling in 2011, Tom served as the President of Netstreet Brokerage, a premier individual Life, LTC, DI, and Annuity insurance Brokerage General Agency. Headquartered in Nashville, Netstreet supported 1,300 independent insurance agents in 45 states through 9 regional offices. Tom co-founded Netstreet in 2000 after a successful ten years as a Senior Life Sales Representative with CNA Insurance. Tom was the national sales leader at CNA for three consecutive years.

A long-time champion and advocate for education, Tom serves on the Board of Visitors for Nashville’s Lipscomb University College of Business and is Chairman of the Board of its Center for Global Connectedness and Collaboration. He is greatly interested in expanding global studies and business in India initiatives.

Tom holds a BA degree in Political Science with a minor in Business Administration from the University of Tennessee. He has also been named a Life Underwriter Training Council Fellow by The American College.

Tom has been married for 25 years and has 2 sons.

Jasvinder Singh

Member of the Board, CFO, President, Employee Pooling Resources Pvt. Ltd.
New Delhi, India

As CFO and President, Jasvinder Singh played a prominent role is establishing Employee Pooling. An Arts Graduate of Delhi University, Jasvinder is an energetic individual who believes in simple living and high thinking. In 2004, he took an Italian language course from RamJas College in 2004 and went on to the Italian Cultural Centre for Certification. Jasvinder served as Sr. Executive at Incredible India, where he handled the Italian Market. In 2007, he joined The Travel Company as Assistant Manager. He then moved to EastBound Tours and Travel in 2008, where he was offered the position of Deputy Manager.

Outside of work, Jasvinder enjoys Punjabi music, playing cricket and traveling. He has visited almost every state in India, the U.S., the Middle East and a number of Asian countries.

Harmeet Singh

COO & Head of Technology, Employee Pooling Resources Pvt. Ltd.
New Delhi, India

Trained by Microsoft and Cisco Certified trainers, Harmeet Singh is a specialist in Software Support and Technical Troubleshooting. As the head of IT Services at Employee Pooling, he oversees IT issues at the business processing center in New Delhi, India, as well as at the home office in Nashville, Tennessee. Harmeet also helps customers with IT concerns and manages the BGA Help Desk.

Before assuming his responsibilities with Employee Pooling, Harmeet served as a Software Support Specialist for inbound process at Iyogi Technical Services Pvt. Ltd. He was recognized as a “High Quality Specialist” for five times for achieving the highest customer satisfaction. His responsibilities there included: Linear and Logical Troubleshooting, IE Crashed, Safe Mode State, Virus Removal, etc. Prior to that, he served as a Technical Support Executive for Hughes Communications India Pvt. Ltd., working with domestic clients to provide technical support all over India.

Harmeet earned his Bachelor of Commerce Programming degree from Delhi University and his Masters of Business Administration from Sikkim Manipal University.

Outside of work, Harmeet’s interests include cricket and Punjabi music.

Preeti Sharma

Operation Liaison, Employee Pooling Resources Pvt. Ltd., Inc.
New Delhi, India

A 2010 Business Graduate from Delhi University, Preeti Sharma also holds a degree in Computers from GNIIT. She started her career with NCPH, a government organization. Since she joined Employee Pooling in 2011, she has successfully completed many projects for the organization. Preeti is an extremely dedicated employee with high aspirations.

Outside of work, she enjoys cooking and shopping

Ashmeet Singh

New Business Onboarding Manager, Employee Pooling Resources Pvt. Ltd.
New Delhi, India

Ashmeet Singh is graduated from National Institute of Management in 2008 in Business Administration. Apart from that he holds Diploma in Office Management. He worked with prominent organizations in India. Ashmeet started his career as an associate with Telecom giant Hutch (Now Vodafone) in 2005. In 2007, he moved onto Teletech India Pvt Ltd, where he worked as a Sr. Team Leader. In 2010, Ashmeet joined Dell International Services as Client Technical Expert, where he handled various roles including Customer Services and Escalations. Ashmeet has got good leadership experience in Customer Service Industry and Operations.

Ashmeet loves spending time with Family and listening to Music.

Ricky Sethi

Senior Analyst, Employee Pooling Resources Pvt. Ltd., Inc.
New Delhi, India

With a 2012 Bachelor of Business Administration degree from IP University, Ricky Sethi is a young, hardworking asset to Employee Pooling. Before joining Employee Pooling, Ricky worked as an advisor for Integlobe Technologies. He first joined Employee Pooling in 2012 as an agent and soon was promoted to Onboarding Manager and the head of Business development. Ricky is extremely dedicate towards his work and always keep customer satisfaction as his motive.

Outside of work, he loves to play snooker and he hits the gym often.

Alice Pratt

Customer Support & New Business Onboarding Manager, Employee Pooling, LLC, Nashville, Tennessee

Alice Pratt is responsible for all customer relations with Employee Pooling's US clients. For many clients, she will serve as the public "face" and primary contact with the company. A seasoned professional, Alice has more than three decades' experience in life and health insurance new business management. In addition to 30 years with CNA Insurance of Nashville, she served eight years with an independent brokerage agency.


Principal Advisor

As the Founding CEO of eNoah, Balu leverages his broad US Insurance Services industry experience spanning more than 20 years into spearheading eNoah’s global business interests with visionary dynamism. Balu’s impressive repertoire covers Business Development, Operations, Training ,Managing Financial Advisor networks, plus a comprehensive expert knowledge of the US Life Insurance industry.Before launching eNoah, he was the Vice President – Marketing, at Linsco/Private Ledger (LPL Insurance, CA) and prior to that, General Manager of Insurance Services at Associated Securities Corp. (Pacific Life).

Balu has provided expertise and training in advanced Estate & Financial planning concepts to 5600+ financial advisors. His Leadership training included providing in-depth knowledge of product, software, case design and competitive strategies. He also handled KPO work for Transamerica Life Agency in the areas of buy-sell agreements, key-man insurance, irrevocable trusts, estate planning and policy.

Balu has negotiated and coordinated sales & commission agreements with over 50 different insurance companies. As one of the Insurance Industry’s recognized stars, he generated $4.2 billion in Annuity sales and $150 million in Life Insurance sales for LPL.

Balu holds an MBA in International Marketing & BS in Electronic Engineering from Pacific States University, Los Angeles,California.

Keith Goeringer

President, EP Mortgage Services

"So who is Keith Goeringer? and why is he known as "Nashville's #1 Most Trusted Loan Officer"

Here is his answer:

"Honesty, Integrity, and taking care of my customer is what makes my business thrive"

Obtaining a Mortgage is not a one-time transaction. It is my goal as a mortgage professional to help you make the right financial choices not only in our first loan but for all transactions in the future. I look to build a long term relationship with you to achieve your financial goals.

Over my career in the mortgage industry I have been responsible for closing $275 million dollars’ worth of loans, and have seen the easy qualification times and the more difficult times. I have had the pleasure of working with first time home buyers, investors, borrowers with high net worth, salaried borrowers, self-employed borrowers, commercial borrowers, realtors, financial planners, and wholesale operations and have provided unique and customized solutions.

I live in Franklin, TN with my wife Kate and my sons Jake and Luke and they are my why. I am truly passionate about providing a drama-free mortgage process for my clients and look forward to being your trusted mortgage adviser.

Matthew Johnson

Legal Counsel and Business Development Officer

Matthew Johnson has a dual role as legal counsel and business development at Employee Pooling ("EP"). As a business development officer, he connects with EP's clients in its different divisions, with focus on growing and managing the firm's legal process outsourcing division. Matthew is a licensed attorney in Tennessee, and as an associate attorney, his work in law at EP mainly focuses on transactional and healthcare information privacy matters. Matthew has an undergraduate degree in Finance and attended law school at the University of Tennessee College of Law. During law school, he was a published member of the business law journal and worked at Oak Ridge National Laboratory in the Legal Directorate Division. Matthew is a member of the Tennessee Bar Association and Nashville Bar Association. He is an Eagle Scout and can communicate fluently in Spanish, but also is making strides in learning Hindi.

Year over Year Growth: A Dream and Then Reality

Employee Pooling 2011
Employee Pooling 2012
Employee Pooling 2013
Employee Pooling 2014
Employee Pooling 2015
Employee Pooling 2016
Employee Pooling 2017